My destroyed items were covered to $250 for fungus with a $100 deductible but water damage was determined otherwise. My understanding is that no one from the company went to the storage unit but merely asked the manager if she saw a source of the water and she said no and that is what they are basing their denial on. When I initially told the manager about the damage she didn’t deny there was water, merely told me to file a claim with the insurance company. Their response: “While water damage is a covered peril, we have no evidence of a water source in your storage unit; therefore we must respectfully deny your water damage claim.” Should I pursue this or is it hopeless?